To request the deletion of your data held by us, simply contact our Customer Support Team at help@tokiasia.com with "Data Deletion Request" in the subject line. Upon receiving your request, we'll confirm receipt and initiate the deletion process from our systems.
Please note that we'll need some information from you to verify your identity before proceeding. This is to ensure that your data remains protected. Your data will be deleted within 30 days of your request unless retention is required by law, in which case we'll inform you accordingly.
If you have any concerns about how we handle your data, please reach out to us, and we'll address them promptly. Alternatively, you have the right to complain to a supervisory authority. Click here for user deletion.