How do I proceed with an online purchase using my BDO Card?

If you encounter an error during online purchases, your card may be locked. Here are the steps to unlock your card:

Through the BDO website at online.bdo.com.ph:

1. Log in to your BDO Online Banking account.
2. Click on "Card Security Management" at the upper right portion of the home screen.
3. Slide the toggle button of the card you wish to lock or unlock.
4. Click "Submit".
5. You will receive immediate confirmation of your request.
6. Click here to sign up for Online Banking.

Via the BDO Digital Banking app:

1. Log in to your app.
2. Tap on "More".
3. Go to "Security Management".
4. Slide the toggle button of the card you wish to lock or unlock.

1. 1. Click "Submit".
   2. You will receive immediate confirmation of your request.
   3. Click here to sign up for Online Banking.

   Via the BDO Digital Banking app:

   1. Log in to your app.
   2. Tap on "More".
   3. Go to "Security Management".
   4. Slide the toggle button of the card you wish to lock or unlock.
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• Via BDO Digital Banking app:

1. Log in to your app
2. Tap “More”
3. Go to "Security Management"
4. Slide the toggle button of the card you wish to lock or unlock